Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Usk | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Usk collects, uses, and safeguards your information when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Usk is a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Usk and across the UK. We act as the data controller for all personal information collected through our services. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

We collect the following categories of personal data when you use our services:

Identity Data: Full name, date of birth, and gender
Contact Data: Email address, phone number, and delivery address
Health Data: Medical history, weight, BMI, current medications, and any information provided during consultations
Payment Data: Billing information processed securely through our payment provider
Technical Data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To dispense and arrange delivery of approved medications, which are typically dispatched within 1 working day of pharmacist approval
To maintain accurate and up-to-date patient records in line with our professional and legal obligations
To communicate with you regarding your orders, consultations, and ongoing care
To comply with regulatory requirements imposed by the GPhC and other relevant authorities
To improve our services and website experience

We process health data on the basis of providing healthcare services and, where required, with your explicit consent. Other data is processed on the basis of contractual necessity and legitimate interests.

Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how visitors use our site. Cookies are small text files placed on your device. We use the following types:

Essential Cookies: Necessary for the website to function correctly, including session management and security
Analytical Cookies: Help us understand visitor behaviour so we can improve our services
Functional Cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell or share your personal data for marketing purposes. We may share your data with trusted third parties only where necessary, including:

Delivery and logistics partners to fulfil your medication orders
Secure payment processors to handle transactions
IT and hosting providers who support our website and systems
Regulatory bodies such as the GPhC where we are legally required to do so
Your GP or other healthcare professionals, with your consent, where clinically appropriate

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Patient records are retained for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where legally required.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, to request corrections if it is inaccurate, and to request deletion in certain circumstances. You may also object to or restrict certain types of processing, and request that we transfer your data to another provider where applicable. If we process your data based on consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Usk
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009